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Frequently Asked Questions
Answers to common questions about our website and marketing services.
How do I update content on my website?
Log in to your website's content management system (CMS) using the credentials we provided. Navigate to the "Pages" or "Posts" section, select the page you want to edit, make changes, and save. If you need assistance, submit a support request above.
Why isn't my website showing up on Google?
This could be due to new website indexing delays, missing SEO settings, or technical issues. Ensure your site is submitted to Google Search Console, has proper meta tags, and is mobile-friendly. We can audit your site—submit a support request.
How do I track my marketing campaign performance?
Use your analytics dashboard (e.g., Google Analytics, HubSpot, or Mailchimp reports) to check metrics like traffic, conversions, or email open rates. Need help accessing reports? Submit a support request.
Why are my emails going to spam?
Emails may go to spam due to poor sender reputation, missing authentication (DKIM/SPF), or spammy content. We can review your setup—submit a support request for an audit.
How do I improve my website's loading speed?
Optimize images, enable caching, and reduce plugins. We can run a performance audit—submit a support request to get started.
Can you help with social media ad setup?
Yes! We can set up and optimize ads on platforms like Facebook, Instagram, or LinkedIn. Submit a support request to discuss your goals and budget.
What is a Client ID, and where do I find it?
Your Client ID is in your welcome email or project management tool. Check your email or account. If you can't find it, submit a support request.
How do I set up automated email campaigns?
We can configure automated email sequences in platforms like Mailchimp or HubSpot. Submit a support request to create tailored workflows.